PointsBet Review: An in Depth Look at One of Australia’s Newest Bookmakers

In this PointsBet review, we will put the spotlight on the Australian bookmaker and take a look at all different aspects of the betting site. From sports markets and betting odds to customer service information and payout rates, our detailed review will tell you everything you need to know about PointsBet.

Our Rating of PointsBet - AustraliaAustralia Flag

Overview – Click to Find Out More
Sports to bet on 36
Avg. markets (AFL) 1000
Live streaming No
Payout rate (AFL) 96.88%
Partnerships NRL AFL
Languages offered English
Customer service Live Chat/Phone/Email
Gambling Licence Northern Territory Racing Commission
Great Markets
Website www.pointsbet.com.au
Overall Rating 4.5 / 5
PointsBet Highlights:
Sports Rank Best Mobile Betting Sites
Payment Rank Top Visa Betting Sites
Players must be 18+ to join. Full Terms and Conditions apply.

We will break down the Australian bookmaker piece by piece and answer any questions or queries you may have. Our review will look at how smoothly the platform works and how good their promotions are. Then you will be able to decide whether PointsBet is the bookie for you.

Introduction to PointsBet Sports

The first part of our PointsBet review will introduce you to Australia’s fastest-growing online bookmaker as they tend to do things a little differently. They are a cutting-edge gambling operator that aims to provide the fastest betting experience. They are also the kings of spread betting, a feature that makes them unique to other betting sites.

Sports Markets and Betting Types

Since its launch in 2017, the Aussie bookmaker has made quite the impact on the betting scene. A lot of that is down to PointsBet’s sports markets. They offer more markets on NBA, AFL and NRL than any other betting site in the world, with up to 1,000 markets on each AFL game alone!

But it isn’t just the major sports that they cover either. With a total of 36 different sports to bet on including e-sports and even Gaelic football, no matter what your passion is, you’ll be able to find a market to gamble on for sure.

The Most Popular Sports Markets at PointsBet
Football (56) Basketball (14) Australian Rules (3) Tennis (11) Golf (12)
Australian A-League NBA AFL Australian Open Open Championship
English Premier League NBL AFL Wimbledon PGA Championship
EFL Championship NCAA AFLW French Open Ryder Cup
Spanish La Liga Spanish ACB U.S. Open Solheim Cup
Italian Serie A WNBA Davis Cup The Masters
German Bundesliga Turkish Super League ATP Cherbourg Challenger U.S. Open

There are over 100 different football markets to bet on alone on PointsBet including the most popular leagues around the world like the EPL and La Liga. They also have a featured section with a selection of the most popular Australian sports that is easy to select and navigate to before choosing your bets.

The sports market selection has great variety, and there is a not a great deal missing in truth. Fans of winter sports may be let down as there are no markets for alpine skiing or ski jumping on PointsBet. But overall, the bookmaker has a fantastic array of sports to choose.

In-play Betting & Live Streaming

PointsBet Australia offers a fantastic choice of in-play markets to bet on that are easy to access and choose from. They update quickly with odds changing and a nice feature is the countdown panel on the right-hand side which shows what events are starting soon.

Obviously the in-play markets available depend on what time of day you are accessing the site, though there is always a selection available. With e-sports and popular sports from all over the globe, there is sure to be an in-play market for you to choose from and a very impressive selection when compared with other betting sites with live betting options.

Like many bookmakers in Australia, PointsBet does not offer a live streaming service. This is definitely one area the site can improve, and it would add another dimension to their in-play platform. Having said that, the interactive in-play service is constantly refreshing and is a very good way to place bets on your favourite sports whilst you watch along.

PointsBet Multiples Bets Selection

For all you keen gamblers out there, you will know that a good way to increase your winnings pot is to add bets to your selection. This is called a multi bet and has become more and more popular in recent years. PointsBet sports allows a maximum of 12 different legs added to a multi.

Multis are a great way of boosting your bank and placing a multi bet is easy at PointsBet. Every selection added to your bet slip will instantly adjust the return in the right-hand column. Although the multi bet service is super easy to use, some users who like to place huge accumulators may prefer using sites without multi caps.

System bets are another way of boosting your bank in double time. PointsBet features exotic system bets from doubles right the way up to goliath bets for those ambitious gamblers who like to dream big. The bookmaker also offers a spread betting service which is another way to win big depending on how correct your bet is.

PointsBet Australia Betting and Win Limits

Good news for punters who like to bet big and small as online bets can be as little as AUD$0.50 with PointsBet. Stakes are uncapped so you can stake as much as you want on a bet. For live bets, the minimum stake is AUD$10. That is relatively better, compared to the PlayUp minimum stake of AUD$50 for live bets.

Because there are no limits to how much you can gamble, PointsBet is a good platform for those high rollers. Also, for punters who are a bit more conservative with their betting, the Australian bookmaker is a good option, as you can place extremely small bets too.

Competitive Odds Throughout8

PointsBet prides itself on offering competitive odds across a range of different markets. We have already learnt that the betting site offers a huge variety of sports markets and ways to bet, but how about the actual odds it offers? This next section of the review will look at the bookmaker’s payout rates in greater detail.

We compared the payout rates of an EPL game with that of another popular Aussie bookmaker – Bet365 to see how they lined up. PointsBet odds were marginally better, offering 2.05 for a Liverpool win compared to Bet365’s 2.00. However, when combined into a multi bet with Manchester City also winning, the bet jumped to 2.73 returns compared to Bet365’s 2.66.

Odds Levels for the Largest Sports Markets
  • .
  • Football94.81 - 96.78%
  • AFL96.42 - 97.56%
  • Tennis95.72 - 98.25%
  • Rugby League97.43 - 98.23%
  • Rugby Union95.27 - 98.49%
  • Cricket96.63 - 98.23%
  • Golf95.23 - 97.54%
  • Football95.88 - 97.96%
  • ..
  • .....
  • Return to Player (%)

We had a look in more detail at some of PointsBet’s payout rates across popular sports markets. The table above shows some pre-match odds from sports that are hugely popular in Australia. The site caters to Aussies and offers very competitive odds across over 1000 Aussie Rules markets which makes them a huge hit with AFL fans.

We took a look at the odds for the outright winner of this seasons AFL and compared with a bigger betting company – Bet365. PointsBet offered a significantly better return on the favourite, with Richmond returning odds of 4.50 compared to Bet365’s 4.00. This shows that PointsBet are true to their word and their motto ‘Stay Sharp’ certainly applies.

PointsBet Payment Methods

This next section of our bookmaker review introduces you to the different payment methods that can be used on PointsBet. It also highlights the withdrawal and deposit times so you will be clued upon how long it’ll take to get your hands on your winnings.

Payment Methods Withdrawal Limits Deposit Limits Withdrawal Time Deposit Time Fees
Visa Unlimited Unlimited Up to 48 hours Instant Free
MasterCard Unlimited Unlimited Up to 48 hours Instant Free
Bank Transfer Unlimited Unlimited Up to 48 hours Up to 48 hours Free
POLi Unlimited Unlimited N/A Instant Free

PointsBet offers two forms of instant deposits, via debit/credit card or via POLi, which is Australia’s leading online deposit system. No withdrawals or deposits incur any type of fee which is good. And withdrawals made before 3 pm should see your winnings in your account the same day.

Spotlight on the Platform

This next part of our PointsBet review is all about the interface of the website. How well is it laid out? How easy is it to navigate? And what is the general vibe? It’s all well and good having fancy promotions and sports markets, but if users can’t easily access them, then what’s the point?

The PointsBet platform is very well organised. Its black and red colour theme is consistent throughout and the page loads almost instantly, which is key when placing bets in a hurry or in-play betting. A featured tab shows all the main sports, and a sidebar with an A-Z of sports makes it easy to find the market you are looking for.

Overall, we were really impressed with how the website functions. It is a very straightforward layout that has clear looping promotions at the top and countdown timers on upcoming events to the right-hand side. We think that the PointsBet betting site is one of its strongest features and it gets a massive thumbs up from us.

How to Place a Bet with PointsBet

Now that you’re an expert with navigating around the PointsBet sports platform, it’s imperative we give you some pointers on how to place a bet with the bookmaker. Placing a bet on the site is super easy, all you have to do is create an account, find a market you like, add your selection and choose your stake!

The table below gives you a step-by-step breakdown of how to place a bet via the bookmaker platform. Remember, before you place your bet, double-check everything is correct and make sure that you have done your research. Betting is about having fun, but mainly about winning some extra cash!

  • [1] Sign up & Log InPointsBet Sign upFirst of all, you must create an account by choosing a username and password. Once you have verified your account, move on to step 2.
  • [2] Make Your SelectionPointsBet Make SelectionNow you’ve set up your account its time to choose your bet. Use the navigation bar to find your preferred sports market and add your selection.
  • [3] Place Your BetPointsBet- Step ThreeOnce you have added your selection, open your bet slip on the right-hand panel and choose your stake. Once you’re good to go, hit place a bet!

In line with the Interactive Gambling Act 2001, any live bets must be placed over the phone. If you are placing a live bet, make sure that you head to the in-play section and find a market that is underway. A small ‘In Play’ icon will appear on the right-hand side of live events once you have made your selection call up PointsBet and place your bet.

Another thing to look out for when placing you bet is odds fluctuations. If you wait a couple of minutes or even seconds for in play markets, the odds will change. Just make sure before you place your bet you have acknowledged the warning message that the returns of your bet may have changed.

PointsBet Background Info

After boldly claiming that PointsBet is ‘Australia’s best new online bookmaker it’s time to get to know them a little better. Next up, we are going to dive a little deeper into how it was formed, who it is backed by, what it specialises in, it’s licensing and security.

PointsBet Under the Microscope

PointsBet landed in Australia in February 2017 and started off small before adding fixed odds racing and fixed-odds sports in its first year. The brand is based around offering the fastest betting experience around and is unique because it specialises in spread betting.

In 2020, the US media giant NBC Universal took a 4.9% stake in the company, and in August they agreed on a long-term partnership deal with Kroenke Sports & Entertainment. That deal included the sponsorship of NBA team the Denver Nuggets. Other major sponsorships include partnerships with the Detroit Pistons and the Detroit Tigers.

All About the PointsBet Business
Company Support Security Player Protection
Name:PointsBet Live Chat:8:30am – 5:30pm Monday-Friday Encryption:2048-bit encryption Deposit Limits:Adjustable (7 day waiting period for increase, instant decrease)
Head Office:PointsBet 535 Church Street, Richmond East, 3121 Phone:13 PBET (13 72 38) Licence Number: Betting Limits:Adjustable
Owner:Sam Swanell Email:support@pointsbet.com Testing Agency:eCOGRA Self Exclusion:Available
Employees:256 Fax: Audit Organisation:eCOGRA Child Protection:Available
Registered Players:111,000 Other:PoinstBet Support Centre Anti Money Laundering Controls:AML/CTF Act 2006 Partner Organisations:Gambling Help NSW, Gambling Help Online

The Australian bookmakers is a really great platform that is super secure and trustworthy. To be a licensed betting outlet in Australia, stringent measures must be met, so you can sleep well at night in the knowledge that you’re in very safe hands with PointsBet.

Customer Support10

Pointsbet’s customer service really is impeccable. You can contact a friendly team member via email, or over the phone, the quickest method however is by using their live chat service (see times in the table above). They only offer advice or feedback in English, but their helpful staff will answer your questions in minutes via this method.

We found that when we engaged with their customer support team for the purpose of this PointsBet review, we received a response almost instantly. There was no queue, and a helpful team member was polite, courteous and extremely efficient. If you have a problem, they will try and help you find a solution in a professional and speedy manner!

It is of paramount importance for online bookmakers to build a strong bond with their customers, especially here in Australia. Because of the necessity of a phone conversation to place an in-play bet, it is great to build a personal rapport with the betting site you use, to help give an element of trust and loyalty.

PointsBet Licensing & Security10

PointsBet sports betting is secured by using a Secure Sockets Layer with 2048-bit encryption system, meaning all your private and personal data is kept safe. The platform uses password-protected systems to enhance safety and banking security. All staff members are also required to maintain the confidentiality of all user’s personal information.

Having a punt on your favourite sports should be fun, and gambling authorities have a certain responsibility to their users to ensure that. PointsBet has self-exclusion systems in place like deposit limits that can last periods of 1,7,14 or 30 days. Their customer support team can also help out with any self-exclusion requests.

The Australian operated bookmaker is licensed in the Northern Territory (‘NT’) by the Northern Territory Racing Commission. PointsBet also complies with the NT Code of Practice for Responsible Online Gambling and the South Australian Responsible Gambling Code of Practice. With all this said, we can assure you that PointsBet is a trusted bookmaker.

PointsBet Bonus Points6

Now, what makes PointsBet Australia stand out from the crowd? First of all, the spread betting feature is something that really makes it stand out from the rest and is something definitely worth touching upon. It is the only licensed spread betting provider in Australia and they are only getting bigger!

PointsBet treats their users to impressive offers and promotions like same game multi specials and racing bonuses on Saturdays. They pride themselves on offering more markets for NBA, AFL and NRL than any other bookmaker. Their impressive sponsorship deals with leading NBA teams really put them on the map too. Below we will look at some of their bonus features.

  • Live Streams.0/3
  • Sponsorship.3/3
  • Awards.1/2
  • Extra Markets.1/1
  • Bonuses.1/1
  • Bonus Points.6

One area that PointsBet betting site does lose marks is its lack of a live stream service. But its huge American sponsors, slick platform and cutting-edge market choice do score it a solid six points here. PointsBet is a quick-moving company, so don’t be surprised to see a live stream service up and running soon.


As we near the end of our PointsBet review, we will summarise the main pros and cons of the betting platform. It is an excellent product, and for its relative infancy, it is already a well-established brand on the Australian betting scene, and it is only going to get better.

The bookmaker stands out for its slick platform and its spread betting offering. For savvy punters out there, who know what they are doing, their spread betting markets will be a welcome way to win big Our table below highlights the major strengths and weaknesses of PointsBet.

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Strengths and Weaknesses of PointsBet
  • Major Strengths
  • Great Betting Layout
  • Spread Betting Kings
  • Major Weaknesses
  • No Live Streaming
  • Have to Call to Place in Play Bet
  • Minor Strengths
  • Australia Owned
  • Impressive Sponsors
  • Minor Weaknesses
  • Can’t Deposit With PayPal
  • The Website is Only in English
Players must be 18+ to join. Full Terms and Conditions apply.

The main area for improvement for PointsBet is its live stream service. But, having said that, it is definitely one of Australia’s best betting sites and if you are thinking of signing up with a bookmaker, you should 100% consider these guys. PointsBet’s odds are competitive, their site is easy to use, and their customer service is top-notch.

PointBet FAQ’s

Thank you for taking the time to read this in-depth review. Hopefully all your PointsBet questions have now been answered, but if not, get in touch at info@bestbettingsites.com. We will endeavour to answer any burning questions, but lastly, let us leave you with a few faqs and summary points.

❓ How Many Different Sports Markets Can I Bet On?

PointsBet has an insane amount of sports markets to bet on. In fact, there are 36 different sports to bet on, ranging from AFL and NBA to esports and snooker. The bookmaker is famous for having up to 1,000 markets on each AFL game for those Aussie rules fans out there!

🔐Can I Trust PointsBet?

To be a licensed bookmaker in Australia, companies must go through rigorous checks. PointsBet is licensed in the Northern Territory ('NT')by the Northern Territory Racing Commission so is super secure. The bookmaker also complies with the NT Code of Practice for Responsible Online Gambling and the South Australian Responsible Gambling Code of Practice.

😎How Do I Place a Bet on PointsBet?

Learning how to place a bet is easy on PointsBet. Our step-by-step guide shows you the processes necessary to add to your selection and confirm your bet. If you're still having difficulties placing a bet, contact one of the PointsBet helpful customer service reps via their live chat system.

⏲When Is the PointsBet Live Chat Working?

The bookmakers live chat is a great way to find out any other information that you require. There friendly customer support team will assist you in a timely manner and there operating hours are 8:30am - 5:30pm Monday-Friday. You can also, contact PointsBet support centre via email, or over the phone.