Our Complete mr.play Review

mr.play began its casino operation in 2017, and in late 2019 extended its platform with a high-quality online sportsbook. Being one of the youngest entrants to our bookmaker review series, we have taken much delight in comparing their unorthodox and refreshing approach to online sports betting. Throughout this mr.play review we’ll get into the nitty & gritty mechanics of the platform, discussing the sign-up process, market offerings, varying degrees of odds & much more.

Our Rating of mr.play - New ZealandNew Zealand Flag

Overview – One Click to Your Topic
Sports to bet on 28
Avg. markets (EPL) 84
Live streaming no
Payout rate (EPL) 93.45%
Sponsorship N/A
Languages offered English, French, German
Customer service Live Chat
Gambling Licence UK Gambling Commision Number: 319409
100% Deposit Match NZ$100 Bonus
Play Here Visit Site!
Website www.mrplay.com
Overall Rating 4.5 / 5
mr.play Highlights
Sportsbook Rank Best Betting Sites
Payment Rank Top PayPal Betting Sites
Full T&Cs Apply! New customer offer. Please gamble responsibly. 18+

The mr.play product is a very standard template that the majority of new entrants to the NZ market opt for. The strengths of this operator certainly revolve around its acknowledgement of the need to service sports betting purists. This is delivered in the form of strong pay-out levels, wide market offerings and hassle-free financial transactions. In terms of drawbacks, the software has clearly been developed on a tight-budget, but it functions well enough to place your bet and watch the action unfold in their easy-to-navigate live arena. We’ll unpack all of this in the following sections in much more detail. If you’d rather jump straight into the mr.play experience, simply follow one of the links above!

8The mr.play Sports Betting Interface

Betting options are an essential part of any online sportsbook. Whilst researching the platform for this mr.play review we have assembled a comprehensive description of each corner of the sportsbook. The platform has a decent offering, with a wide availability of sports betting options, and within each sport a strong representation of competitions. You’ll also be pleased to know that on a fixture basis, mr.play are plentiful with the availability of markets.

Sports Markets, Leagues & Competitions to Bet On

The sports offerings available at mr.play exceed 30, and are continuously being extended as this young sportsbook builds out its network of partnerships. Within each sport there is a decent amount of competitions and markets on a fixture-by-fixture basis. Football is the sport that is best catered for at mr.play, with a typical Premier League match offering punters the choice of 130+ markets. Beyond football, you can expect a similar level of market availability in rugby union, ice hockey and tennis. See below for a detailed overview of the biggest sport markets at mr.play.

An encouraging point for fans of greyhounds and horse racing is the wide coverage of both at the mr.play platform. It is uncommon for young operators to offer odds on these markets, but mr.play has an exceptional range of horse racing and greyhounds to pad out the strength of their sportsbook.

The Most Popular Sports Markets at mr.play
Football (51) Basketball (9) Horse Racing (11) Golf (19) Cricket (21)
Premier League NBA Cheltenham Gold Cup The Masters IPL
Bundesliga NCAA Grand National British Open The Ashes
Ligue 1 Bundesliga Royal Ascot PGA Test Internationals
Serie A LIGA ACB The Festival US Open County Championships
UEFA CL Serie A Race Times Ryder Cup World Cup
FA Cup Turkey Super Lig Kelso Races French Open T20 Contest

The sports selection at mr.play is exactly as you’d expect from a well-seasoned operator with significant market share and a stellar reputation. That is what makes the above offering all the more impressive, considering the infancy of this bookmaker. Stand out features are without doubt the extensive racing market offering that mr.play carries for its client base. Racing markets are a complex product, and for mr.play to be offering such an extensive range of racing betting options demonstrates the quality of this sportsbook.

If you’re a fan of tennis betting then mr.play will not disappoint you. The young bookie has a strong depth of quality tennis betting options, covering the major competitions in all disciplines. On top of this, ice hockey betting is well represented at the elite NHL level, this strong offering of American sport betting markets propagates across basketball, baseball and American football. This bookmaker definitely has a sportsbook full of the market variety that serious punters love.

Good In-Play Betting But No Live Streaming

Live betting is certainly a strong point of the mr.play NZ platform. There are a many features that accumulate to a high-functioning and seamlessly integrated in-play arena. Graphically, mr.play does an excellent job of displaying valuable data to its users. The pulse betting feature is one of the most eloquent and unique aspects of their live arena, giving punters the feeling of momentum in a match to better assist them in the market selection process.

There are many reasons why mr.play has been causing excitement amongst the online betting communities of New Zealand. It boils down to high-quality execution of the simple things, in the case of live betting, that is a wide range of markets and in-depth game data to aid the betting journey of the customers.

There are notable drawbacks to this operator, and it is the absence of a live streaming capability. This is not uncommon from young operators, as they don’t usually have the financial muscle to integrate expensive data streaming into their platform. However, don’t be put off, as the graphics for each sport are more than adequate at painting the reality of the on-pitch situation.

Quality Multiples Betting

The accumulator options at the mr.play sports betting platform have been implemented very well. You’ll be able to stack the bet slip with as many as 15 selections. Due to the excellent navigation functionality of the software, finding a market to bet on will be no problem at all.

Compared with many of the new sportsbooks of a similar financial endowment, the feature list of mr.play is impressive. The range of betting options and the functionality of the bet slip itself is definitely testament to that. Whether you want to place large multiples of 15 selections, or a simple treble on the weekend football, the web application is highly intuitive and you’ll have no problems assembling any form of tailored bet.

The use of system betting strategies is also possible at mr.play. Choosing a list of selections and then running various betting strategies across them is a thrilling part of the betting experience that many of us have never experienced. If you’re new to system betting, the bet slip at mr.play is a great place to dip your toes into this exciting variation of traditional sports betting.

Bet & Win Limits for mr.play NZ Players

There are many great benefits to a well-balanced sportsbook and casino like mr.play. It has the ability to attract players that are both fiscally conservative, and those that engage in much riskier and high-value positions on the betting odds landscape. Of course, as a bookmaker it is their job to make the most of every customer they encounter and always meet the unique demands of each person no matter the weight of their bank balance.

It is essential to understand the restrictions that you will face at the bet slip if you are one of those gamblers who does not fit the normal betting trends of the majority. mr.play has a decent range, accepting bets as small as NZ$0.10 all the way up to NZ$4,500 on selected markets. With this wide ranging capability, you’ll be able to enjoy the service whilst making use of the many payment options available to deposit and withdraw your funds from the sportsbook.

8Competitive Odds Throughout

One of the most important aspects of any bookmaker is the odds levels. This boils down to trust, getting a fair deal, and choice. Of course, if you were to bet on a coin-flip at an online sportsbook, they will not quote you EVENS for a heads coming up, the bookmaker’s commission might be 5%, thus the quoted odds for that commission level would be 20/21. Some operators go as large as 10% or even 15% on certain markets, all of this is eating into the returns that customers can make from the associated level of risk they are taking.

mr.play odds levels are at a decent level for the major sports markets. mr.play average out around 7% commission on pre-match sports betting markets, with these varying more widely when the games go live. Below you can see the results of our data collection efforts and a detailed report of the expected commission rates you can expect mr.play to charge on the key sports betting markets and its casino.

Odds Levels for the Largest Sports Markets
  • .
  • Football92.89 - 93.77%
  • Basketball92.09 - 93.41%
  • Ice Hockey92.29 - 93.52%
  • Tennis91.52 - 93.76%
  • Golf92.11 - 92.94%
  • Horse Racing93.33 - 94.91%
  • Greyhounds93.20 - 94.03%
  • Cricket91.62 - 93.74%
  • ..
  • .....
  • Return to Player (%)

The difference in pre-match betting markets and the same markets once the action begins can be quite substantial at mr.play. Different operators model their odds levels differently, and some will tighten up their pockets as such, in an effort to avoid any accidental exposure and catastrophic losses. It is well-known that more technologically advanced applications, such as the bet365 betting arena are able to offer higher odds in-play due to more sophisticated mathematical modelling techniques.

mr.play to its credit does not short-change their customers in the pre-match markets, and the in-play market odds are not disastrous. Just don’t expect to find any easy arbitrage opportunities, or quickfire returns at the mr.play live betting arena.

High-Value & Low-Budget Platform

The first thing one notices when starting out at a new bookmaker is the quality of the platform. Before any odds data is collected, before the market variation is analysed, before all forms of betting mechanics are assessed – a judgement is passed on the user-interface/user-experience of the web-application.

mr.play have recognised the fact that they are not in the same league as some of the industries big hitters as they are known for their casino, to combat this,offering strong odds and market selection is essential. But one area they clearly fall short on is the design of their sports betting platform itself. The colour scheme is bland, functionality and navigation between directories is buggy, and there is significant lag on some visits we have made.

Despite these minor drawbacks, it is hard to find major faults with the mr.play platform, as they have many features that rival some of the biggest brands in online sports betting. Take for instance the statistics / sport analytics portal – this can be used to assess the form of teams in many different sports, on top of the excellent live betting graphics, the platform is a worthy entrant to the NZ online sports betting market.

How to Place a Bet

The bet placement process is easy at the mr.play sportsbook. The whole process is streamlined and intuitive and can be executed in just a few clicks. The first step of the procedure is to locate the market you’re going to bet on. This by all counts is the hardest part of the process and should be carefully considered before proceeding to wager your money.

After locating the market you’re going to bet on, simply add it to the bet slip, if you’re choosing multiples for a bet then add all the markets you want to bet on. Once this has been finalised, you’ll have a total odds amount of the bet at hand. Look below for our comprehensive guide to placing a bet at the mr.play betting interface.

  • [1] Choose Your BetThe bet selection options on mr.playThe first step is to locate your market on the sportsbook and add it to the bet slip.
  • [2] Lay Your StakeThe bet slip stake entry field at mr.playDecide upon a level of financial risk you wish to adopt, and lay your stake down on the bet.
  • [3] Confirm On Your Bet SlipThe ‘Place Bets’ button on the bet slipOnce you’re completely satisfied with the bet and the associated stake, confirm the bet by clicking ‘Place Bets’.

Once you have filled the bet slip with the desired market, you’ll have to enter the wager amount in the correct box on the bet slip. Depending on whether you’re betting on a single or an accumulator will determine where exactly this should be. Once you’re happy with the wager amount and the markets you’ve selected, confirm the bet by clicking the ‘Place Bets’ button.

The process for a live bet is the exactly the same procedure. Head into the in-play betting arena and locate the fixture you’re interested in. The key difference in live betting is timing your bet. Odds displayed for in-play markets are real-time, and can drastically fluctuate depending on the on-pitch actions. Factoring in the momentum of a game by using the Pulse Betting feature unique to mr.play will certainly help you when placing an in-play bet with this bookmaker.

Background Info on mr.play

mr.play is a fresh face to the NZ sports betting industry, launching their sportsbook in late 2019 following the launch of their brand and casino just 2 years earlier at the beginning of 2017. The young company is operated and owned by Aspire Global International, and they conduct business out of Sliema, Malta. Holding full operating licensing from the Malta Gaming Authority and the Gambling Commission, they are in all ways a regular bookmaker with a typical corporate structure and operating strategy.

The Business Under the Microscope

The business operations of mr.play are very typical of a young sports betting brand. They operate as a subsidiary company of a parent company that owns several betting brands and dictates the general direction of all companies under its ownership. mr.play is unique in the sense that it only introduced the sports betting element of its operation very recently, following strong growth in annual profits from its casino business.

All About the mr.play Business
Company Support Security Player Protection
Name:mr.play Live Chat:24/7 Encryption:Sectigo 256-bit SSL Deposit Limits:Adjustable
Head Office:Sliema Phone:N/A Licence Number:000-039483-R-319409-001 Betting Limits:Adjustable
Owner:Aspire Global International Email:N/A Testing Agency:eCogra Self Exclusion:Available
Employees:39-60 Fax:N/A Audit Organisation:IBAS Child Protection:Guaranteed
Registered Players:unknown Other:Betting help FAQ Anti Money Laundering Controls:KYC Partner Organisations:GamStop & BeGambleAware

The mr.play brand has seen a significant boost since the introduction of the sportsbook. The customer base is growing, and the company now employs over 50 full-time staff. Engineering new features for the platform, and increasing the performance of the web-application will be key concerns for the strategy deciders at the company. Above, you can see some key considerations from the mr.play brand.

9Professional Customer Support Mechanisms

One core element of any customer centric business is the way it handles customer care. mr.play has an exceptional approach to customer support, and they demonstrate this with the widely available, multi-lingual and responsive team of care agents who are well-informed and empowered to deal with a whole variety of issues.

A particular point to mention in this mr.play review is the fantastic live chat feature. This tool enables customers to enact a direct line of communication with a mr.play care agent. On top of this, the company have an email inbox that can be used for less urgent matters and/or account approval matters.

Much to the credit of mr.play, they have recognised the need for a strong customer support structure. There are serious concerns regarding the functionality of their web-application, despite this they have fulfilled a key customer concern and offer quick helpful support to those in need of assistance using the platform.

9Licensing & Security

Safety & security at mr.play is of paramount importance. There are many safeguards in place to guarantee that players won’t be subject to any exploitation or cybercrime and you can be safe in the knowledge that the web-application comes with 256-bit SSL encryption as standard. Company protocols ensure that customer data and other protection policies are upheld to not violate the industry regulations.

In terms of licensing and certification to offer gambling services, mr.play holds a license to operate from the Gambling Commission and the Malta Gaming Authority. Under the conditions of both licenses, mr.play have to uphold the highest security and data protection standards. Under the rules enforced by the UK Gambling Commission the bookmaker has to enforce adequate KYC checks on new customer accounts to ensure that no underage players are able to access betting services. Self-exclusion is another vital protocol that will be enforced by customers requesting this form of assistance from mr.play customer care.

2Bonus Points

At this stage of the mr.play review we explore in detail the extra features that the platform is stacked with. Awarding the first points were difficult with this operator since there is a considerable lack of additional features to get excited about. Live streaming is completely absent, there are no sponsorships and since they’re such a young business still without any trophies in the cabinet!

  • LIVE STREAMS.0/3
  • SPONSORHIPS.0/3
  • AWARDS.0/2
  • EXTRA MARKETS.1/1
  • BONUSES.1/1
  • BONUS POINTS.2

The mr.play betting experience in reality is not reflected by this relatively poor bonus points display – the low scores should be observed as a vacancy for improvement and development. Overall, this is a lightweight platform that comes packed with adequate functionality to make for an enjoyable and rewarding gambling experience.

Conclusion: A Worthy Newcomer

This young bookmaker has a lot of strong features going for it. Offering high-quality customer support, a strong set of odds / markets and a host of in-play tools to assist the bet placement process. All of this equates to a superior betting experience than the competition.

mr.play is without doubt a positive contribution to the NZ sports betting industry, and should be regarded as a worthy newcomer. By offering a very strong range of betting odds and market variety, and implementing an exciting array of features to their live betting arena, they demonstrate an ambition to take on the biggest players in this industry.

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Strenghts and Weaknesses of mr.play
  • Major Strengths
  • Many betting options
  • Strong brand presence
  • Major Weaknesses
  • Quick navigation menus
  • Live chat available 24/7
  • Minor Strengths
  • Quick navigation menus
  • Live chat available 24/7
  • Minor Weaknesses
  • No phone customer support
  • Limited in-play markets
Full T&Cs Apply! New customer offer. Please gamble responsibly. 18+

The areas of improvement are many for mr.play, but we are confident they have the knowledge and ambition to achieve it. The only other thing left to mention is regarding the welcome bonus, which you can claim right now by signing up with the link above. We continuously monitor the industry for new and exciting projects, and regularly update this website with the latest information on all the top NZ bookmakers, so be sure to check back for the latest mr.play odds, bonuses and business information.

FAQ

Thank you for reading our mr.play review, we’d like to invite you to direct any questions to info@bestbettingsites.com where we will respond quickly.

Will Mr Play ask me to prove my age?

In order to ensure that you are over the age of 18, and to comply with the KYC process and their license agreement, Mr Play will ask to see some form of identification that you must submit electronically to verify your account.

Does Mr Play offer live-streaming?

Mr Play unfortunately doesn’t offer the capacity for live-streaming within their sportsbook. This may change as the brand scale and increase their market capitalisation.

Does Mr Play adhere to the industry regulations?

You be confident that a gambling experience at Mr Play business will be safe, secure and protected by the regulations imposed by the UK Gambling Commission and the Malta Gaming Authority. Mr Play is in full compliance with both bodies and receives regular independent auditing to ensure they do not mis-step.