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Grosvenor – A Review of the New Sportsbook Service

Many of our readers that know casinos would have probably come into contact with Grosvenor. Here, in our complete Grosvenor review, we’ll be providing you with a roundup of the sports betting service. We look at everything from the platform, customer service, live betting and everything in between, giving you a clear picture of everything they have to offer.

Our Rating of Grosvenor - United KingdomUnited Kingdom Flag

Overview – Click to Find Out More
Sports to bet on 30
Avg. markets (EPL) 135
Live streaming Yes
Payout rate (EPL) 93.46%
Sponsorship Fulham FC
Languages offered English
Customer service Live Chat/Phone/Email
Licensing UK Gambling Commision Number: 38750
On your first bet x2 Odds
Website www.grosvenor.com
Overall Rating 4.5 / 5
Grosvenor Highlights:
Sports Rank Best Football Betting Sites
Payment Rank Top PayPal Betting Sites
Full T&Cs Apply! Exclusive to new members. Offer applies to Sport bets only. Maximum total stake is £10. Each way bets are a maximum of £5 each way (£10 total stake). Valid for 60 days after registration. 18+

The most complete and honest review of the Grosvenor betting site to date, look no further than the following section on the page.

An Overview of the Betting Options

Despite it’s relatively recent exposure to the world of sports betting, the Grosvenor sportsbook comes complete with an impressive selection of sports markets and a more than satisfactory catalogue of bets. We will be reviewing these in the section below.

Sports Markets and Betting Types

The total number of markets in the Grosvenor sports catalogue is 34, which is about the same as some of the more established betting sites in our review series. The most important markets that you simply can’t do without, such as football, tennis, horse racing and cricket are well looked after, and there’s also good number of some of the lesser-followed sports such as trotting, surfing and e-sports as well as a number of TV, novelty and specials markets.

The Most Popular Markets at Grosvenor
Horse Racing Football Tennis Golf Cricket
The Cheltenham Festival Premier League Challenger European Tour County Champs Div 1
Grand National Championship Davis Cup PGA Tour ICC World Cup (men)
Kempton FA Cup Grand Slam The Masters T20 Big Bash
Brighton Bundesliga ITF Men’s Tournaments The Open Championship International Tests
Doncaster La Liga ITF Women Tournaments U.S PGA Championship Natwest T20 Blast
Newmarket Serie A ITF Doubles Season Bets Ashes

The complete list of sports markets can be easily found on the left-hand side of the toolbar on the desktop home page. The most popular markets are displayed at the top, allowing you to the locate them with maximum ease, with the remaining sports displayed logically in alphabetical order. More in-demand betting markets and competitions can be found above just above the a-z list of sports under the heading, “Popular”. The coverage of sports here is also good; take football, for instance. Punters can find bets on a great number of leagues and competitions from top-tier and developing nations, ranging from Germany to Spain to Ukraine and Slovenia. Similarly, for cricket, Grosvenor take bets on domestic county cricket, the ICC World Cup and match bets on the NatWest T20 blast, and for gold there’s the opportunity to wager on the Davis Cup, The Maters and the U.S. PGA Championship.

When it comes to the number of bets available per fixture it is largely dependent on the sport in question. For all the most major sports and competitions i.e. the Champions League, you can expect to find close to 100 bets available – even more if you include in-play bets – however, some of the less popular sports, the overall bet offering may be slightly less. For instance, for some sports such as surfing or cycling, you may only be able to place outright bets rather than individual match bets.

In-play Betting & Live Streaming

The in-play betting opportunities available at Grosvenor are probably the most attractive feature that the betting site has to offer. Our complete Grosvenor live betting review page will walk you through each individual aspect of the service.

Multiples Betting Options

Multiples betting options are extremely popular among more experienced punters and are a great way to maximise your profits through careful planning. It’s a good thing, then, that Grosvenor caters for this, allowing you to choose from a great deal of multiples bet types that include the Canadian, the Yankee, the Trixie and the Patent, as well as several more.

The maximum number of bets that can be added to your betslip at any one time is twelve. The slip itself appears automatically at the bottom right-hand corner of the screen whenever you select a bet and keeps all your singles, multiples and accumulator bets neatly arranged in separate tabs.

Bet and Win Limits

When it comes to the betting limits, we feel as though this is an area where the bookmaker has room for improvement. The minimum stake for a single bet is kept nice and low at 10p, so you never have to worry about breaking the bank when you first sign up and you want to have a browse around the sportsbook and get a feel for how processes work. However, regarding the maximum pay-outs, the most you can win at any one time is £250,000, which is significantly lower than operators such as William Hill and Coral, who both set their maximum pay out limits at £2,000,000 and £1,000,000 respectively.

Competitive Odds 8

For an operator that has only recently begun its journey in the sports betting world, the odds prices on offer here are actually pretty good. The highest prices up for grabs are on tennis and peak at 95.90%, which puts the operator well up there with the likes of NetBet and Betway. For football, the odds prices range between 93.01 – 94.66%, which is some way behind the industry leader BetVictor, who offer a standout maximum pay-out price of 98%.

Odds Levels for the Largest Sports Markets
  • .
  • Football93.01 - 94.66%
  • Cricket94.01 - 95.82%
  • Boxing91.22 - 92.83%
  • Tennis92.70 - 95.90%
  • Ice Hockey90.61 - 93.11%
  • Rugby93.51 - 95.75%
  • Darts91.01 - 94.80%
  • Horse Racing82.35 - 88.73%
  • Greyhounds81.70 - 83.91%
  • ..
  • .....
  • Return to Player (%)

The in-play odds levels on offer here are also competitive, with the highest numbers normally floating around the lower-ninety percent range. It is true that the operator has some way to go before it can compete with the likes of Betfair, who are leaders in this department, however, with prices of up to 92.89% for cricket, and similarly high numbers for high-profile sports such as football and tennis, there is some notable valuable to be had here.

The Platform 8

The Grosvenor betting site is powered by the innovative Kambi company, who specialise in delivering first-rate sports betting platforms. When you first land on the Grosvenor sportsbook homepage, you’ll notice that it’s far less data-heavy than some of the others features in our review series, which is a testament to Kambi’s affinity for technology and innovation. It looks great, utilising its trademark regal blue colour scheme, and it’s super-easy to navigate, with quick links to the most popular betting markets and competitions, as well as the a-z list of sports all located neatly on the left-hand side of the page.

The middle section is reserved for live betting highlights; here you’ll see all of the most popular events and bets and displayed in individual windows, providing one-click access to the betting area. The “Next Off” window navigates you to the next horse racing events about to start; the “Live right now” takes you to all the events currently in play, and the “Starting soon” windows shows you all the events taking place in within the next 30mins. The other gambling platforms, such as the Poker, Live Casino and Table and Card areas, can be accessed via the main toolbar located at the top of the page and the Live Scores, Statistics features can be found just underneath the a-z list of sports.

How to Place a Bet

Grosvenor, just like many of the other operators features in this review, have streamlined their bet placement process to make it as efficient and stress-free as possible. To get the process started, all you need do is locate your desired bet and click on the displayed odds price. This will automatically add the selection to your bet slip.

  • [1] Make Your Selection(s)Grosvenor bet selectionClick on the displayed odds price next to a betting market to add the selection to your bet slip.
  • [2] Enter Your Stake Amountstake selection at operatorType the amount you want to wager into the stake box. Then you’ll be able to see the potential payout.
  • [3] Confirm Your Selection(s)bet confirmation at operatorOnce you’re happy with the selection and you’ve checked the potential payout, click on the Place bet button to finalise your bet.

Once your bet slip appears at the bottom of the screen, you’ll be prompted to type the amount you wish to stake. Simply type the amount into the empty space and you’ll see how much the bet is set to pay out should it be successful. Once you’re happy with the selection and the potential winnings, hit the Place Bet key to confirm. To add more selections, simply repeat first stage of the process. If you add multiple selections to the bet slip – twelve is the maximum – they’ll automatically be divided so that you can clearly differentiate between your single bets, your accumulators and your multiples.

Additional Company Info

Here we’ll be providing you with a deeper insight into the workings of the company itself. This includes an assessment of the security procedures, the licensing and testing regulations and the customer service. Read on to discover more.

About the Business

Grosvenor was first established in 1970 and quickly established itself as a major casino brand. Nowadays, they boast to owning a chain of over 50 casinos around the UK, attract over 8million customers every year. The company is owned by the Rank Group – a British gambling company registered in the UK – and is listed on the London Stock Exchange.

All About the Grosvenor Business
Company Support Security Player Protection
Name:Grosvenor Live Chat:yes Encryption: Symantec Deposit Limits:adjustable
Head Office: Maidenhead, UK Phone:0800 083 1990 License:UK Gambling Commission Betting Limits:available
Owner:Henry Birch (The Rank Group) Email:support@grosvenorcasinos.com Testing Agency:e-COGRA Self Exclusion:available
Employees:6349 Fax: Audit Organisation:e-COGRA Child Protection:guaranteed
Registered Players:1.7 million Other: Anti Money Laundering Controls:KYC Partner Organisations:Keep it Fun, GamCare

In 2016, Grosvenor officially launched its sportsbook platform. Now, to accompany its already well-established casino, live casino and table and card platforms, they now offer a multitude of different bets across a whole plethora of different sports, as well as a well-equipped live betting platform.

Customer Service 8

As far as the customer service goes, the operator has opened up a variety of different avenues through which their customers can access quality help and assistance. For those of you out there that prefer the DIY route there’s a compressive betting rules section that provides answers to many of the more probing questions regarding the ins and outs of the betting process.

In addition, there’s also a Freephone number and email support address, and also a live chat feature which ensures that you can get help dealing with all the most common trouble shooting problems 24 hours a day, seven days a week. Seeking assistance is by far the best option if you’re looking for a fast, stress-free solution.

Licensing & Security 8

Licensing and security is something that’s taken very seriously at Grosvenor, so you never have to worry whether or not they have your best interest at heart. All online operations are protected by Symantec, which means that the webpages – including those on mobile and tablet – are fully encrypted so that your sensitive, personal information can never fall into the wrong hands.

The company has it’s gambling license from the UK Gambling commission, which ensures that all the gambling products are fully regulated and in-line with the UK’s strict laws relating to responsible gambling and fairness. Grosvenor also employs the services of the world-renowned testing agency, e-COGRA, to ensure integrity in their services.

Bonus Points 5

Grosvenor have secured a decent number of points in our special bonus round. With no live streaming service and limited sponsorship deals we had to give them zero and one point respectively. When it comes to their extra markets, we have to award them points for covering politics, novelty and TV, something which really separates them from the pack in this respect

  • Live Streams.0/3
  • Sponsorship.1/3
  • Awards.2/2
  • Extra Markets.1/1
  • Bonuses.1/1
  • Bonus Points.5

The rationale behind our ranking was simple. We had to give them a point for their bonuses as they offer a great new double your odds offer. For their limited but substantial amount of awards we also had to give them one out of two. Whilst these points aren’t the most impressive part of their service we are sure that this is something that they will highly improve on in the future.

Grosvenor Sports Betting – A Fair Start

Overall, we’d have to say that although there are some really outstanding features to be found on the Grosvenor sportsbook, there operator has some way to go before it can mount a challenge to become one of the best betting sites in the UK. The desktop platform is slick and user-friendly; the bet placement process is quick and seamless; and the live betting platform works extremely well, however due to the absence of a mobile betting app and a proper selection of promotions – not to mention a special Grosvenor welcome bonus for new customers – the operator failed to rank among the top 5 bookies.

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Strenghts and Weaknesses of Grosvenor
  • Major Strengths
  • plenty of sports markets
  • sleek, user-friendly platform
  • Major Weaknesses
  • no regular sports bonuses
  • Minor Strengths
  • decent welcome bonus
  • in-play cashout
  • Minor Weaknesses
  • no live streams
Full T&Cs Apply! Exclusive to new members. Offer applies to Sport bets only. Maximum total stake is £10. Each way bets are a maximum of £5 each way (£10 total stake). Valid for 60 days after registration. 18+

This said, however, the operator did show us enough to convince us that they’ll be a force to be reckoned with in the future. For now, though, if you’re on the hunt for an established operator with a more complete service. i.e. with live streaming capabilities, a mobile app and more competitive odds, we’ recommend trying out William Hill. Otherwise, why not try heading over to the Grosvenor bonus page to learn more about the different promotions on offer, or to the main sports betting page where you can discover how to test the strength of an online betting site.


Please let us know if you have any specific questions regarding the content on this page, email us at info@bestbettingsites.com.

Is there a way for me to place bets on the go even though the operator doesn’t have a native app?

Yes, you can still place bets whilst on the move by using the Grosvenor web application. Enter the URL of the Grosvenor sports betting site into the address bar on your device’s web browser and you’ll be able to access a mobile version of the sportsbook.